The atmosphere is very calm, clean and inviting. Kirsten is AMAZING. She really cares about what your hair looks like. I am very picky about my hair and through the years (colors, cuts, touch ups, balayage, ombre, wedding up-do's, my sons haircuts) she has never disappointed me. She even taught me how to style my hair so now I can have more days "almost" salon fresh and it changed my entire look from a ponytail everyday....